Mobile Terms of Service


Nestlé Purina Petcare is a standard rate one-off and alert service up (1msg/request) focused on providing consumers with information about their donation. Message and data rates may apply. It will be a national campaign that will be advertised at the point of sale.  

For standard-rate alerts, end users will opt-in by texting the keyword DONATE shown on the advertisement to 45384.  

You will not receive any unsolicited messages from 45384.

To receive information about the service from your cellular phone you can send HELP to 45384, email, or call 866-366-9881.

Opt-Out: You can cancel your receipt of the service by sending STOP QUIT, END, CANCEL, UNSUBSCRIBE, STOP ALL to any text message you receive or to 45384.

Message and data rates may also apply according to your specific cellular plan or prepaid conditions.

We will not share or use your mobile number for any other purpose.

Our service never charges consumers to 'receive' or 'reply to' text messages. However, depending on your mobile service plan, message & dates rates may apply.

To Opt-Out (discontinue service), text "STOP" to 45384 from your mobile device. You will not receive any additional messages. You may also Opt-out by texting "QUIT", "END", "CANCEL", "UNSUBSCRIBE", or "STOP ALL" to any text message you receive.

To get help, you may send or reply 'HELP' to 45384 you received the message from..

Appalachian Wireless, AT&T, Bluegrass Cellular, Boost Mobile, Cellcom, Cellular South, Centennial Wireless, GCI, Immix Wireless, Inland Cellular, IV Cellular, Nex-Tech Wireless, nTelos, Metro PCS, Sprint, T-Mobile®, U.S. Cellular, United Wireless, Verizon Wireless, Virgin Mobile USA, and West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.

Nestlé Purina Petcare will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Nestlé Purina Petcare respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

Corporate Headquarters
Bibisi, LLC
400 E Royal Lane #215 Irving, TX 75039 
Tel: 866-366-9881